Superhuman
An AI-powered email client for Gmail and Outlook, now part of the Superhuman suite alongside Grammarly, Superhuman Docs (formerly Coda) and the Go assistant. It uses keyboard shortcuts, split inboxes and AI triage and drafting to help people process email faster.
● Use Cases
- →Getting through a heavy inbox with keyboard shortcuts
- →AI-drafted replies in your own tone
- →Splitting the inbox by VIPs, team and tools
- →Follow-up reminders when clients don't reply
- →Scheduling emails to send at a better time
● Tags
● Listed In
About Superhuman
What is Superhuman?
An AI-powered email client for Gmail and Outlook, now part of the Superhuman suite alongside Grammarly, Superhuman Docs (formerly Coda) and the Go assistant. It uses keyboard shortcuts, split inboxes and AI triage and drafting to help people process email faster. Superhuman is a specialised AI tool in the Email category that applies machine learning to automate, enhance, or augment tasks in this domain.
Superhuman connects to your Google Workspace or Microsoft 365 mailbox, so it gains access to everything in it, including client and employee personal information covered by the Privacy Act 1988. Check its data handling and where it stores data before approving it for staff. Read statuses show when recipients open emails, so consider whether that fits your privacy policy and customer expectations. It suits people who spend much of their day in email; occasional users won't get enough value.
How Australian Businesses Use Superhuman
Australian businesses use Email AI tools to reduce manual workload, improve output quality, and operate more efficiently. The specific applications vary by organisation but typically focus on the most time-intensive processes in this category.
Key Features
- ✓Split inbox that separates VIPs, team mail, newsletters and tools
- ✓AI-drafted replies that follow your writing style
- ✓Auto summaries and Ask AI for searching your mailbox in plain language
- ✓Follow-up reminders, snoozing and scheduled send
- ✓Shared conversations and comments for team email collaboration
- ✓Keyboard command palette covering nearly every action
Best For
- →Executives and founders handling a heavy daily email load
- →Sales and client-facing staff who rely on prompt follow-up
- →Teams already using Grammarly within the Superhuman suite
Pros & Cons of Superhuman
✓ Strengths
- +Keyboard-first design speeds up high-volume email
- +Split inbox separates important mail from noise
- +AI drafts and triage save time on routine replies
- +Team features show who is replying to avoid double-handling
⚠ Limitations
- –Mail is only in higher-tier suite plans
- –Works with Gmail and Outlook accounts only
- –Takes time to learn the shortcuts
- –Read statuses may not suit every client relationship
Pricing
Superhuman Mail is included in the suite's per-seat Business and Enterprise plans, billed monthly or annually. The Free and Pro tiers cover Grammarly, Docs and Go but not Mail. Check superhuman.com/plans for current inclusions.
Details checked against the vendor's website in October 2026. Pricing changes often, so confirm current plans at superhuman.com.
Data Residency & Privacy in Australia
Superhuman does not publish an Australian hosting option. It says neither it nor its AI vendors train models on customer data, and that its language model providers retain no company data. Some AI outputs, such as instant replies and summaries, are stored for a limited period. Ask about data location before connecting regulated mailboxes.
Need AI that keeps client data onshore? See private AI hosted in Australia.
Integrations & Compatibility
Superhuman integrates with the tools and platforms your team already uses:
Getting Started with Superhuman in Australia
Superhuman is available directly at superhuman.com. Sign up for a trial or free tier to evaluate the tool for your specific use case. Identify one clear workflow to start with, measure results over 30 days, and expand from there. Reach out to the vendor's support team for onboarding guidance.
Outside help is most useful when the tool has to connect to existing systems, handle personal information, or be rolled out to a whole team. AI Lab Australia works with businesses across Sydney, Melbourne, Brisbane, Perth and Adelaide on that setup.
Alternatives to Superhuman
If Superhuman is not the right fit for your workflow, these tools serve a similar purpose and are worth evaluating:
More AI Meeting Notes & Email Tools
See all ai meeting notes & email tools →Frequently Asked Questions About Superhuman
Is Superhuman Mail part of Grammarly now?
Yes. Grammarly acquired Superhuman in 2025 and the combined company now operates under the Superhuman name. The suite includes Grammarly, Superhuman Mail, Superhuman Docs (formerly Coda) and the Go assistant. Mail is included in the Business and Enterprise suite plans rather than the Free and Pro tiers.
Does Superhuman work with Microsoft 365 and Google Workspace?
Yes. Superhuman Mail connects to Gmail and Google Workspace accounts and to Outlook and Microsoft 365 mailboxes, but not to other email providers. Your Microsoft or Google administrator may need to approve the app's access before staff can sign in, which is a good point to review its data handling.
Does Superhuman train AI on my emails?
Superhuman states that neither it nor its AI vendors train models on your data, and that its language model providers operate under zero data retention terms. Some AI outputs, like instant replies and summaries, are stored temporarily to run the features. Check these commitments against your own confidentiality obligations before connecting client mailboxes.
Is Superhuman worth it for a small business?
It suits people who live in their inbox, such as founders, executives and salespeople. Occasional email users won't recoup the cost of a higher-tier suite seat. Many small businesses get adequate AI help from Gmail with Gemini or Outlook with Copilot, which they may already be paying for.
Ready to Implement Superhuman?
AI Lab Australia helps Australian businesses choose, set up and connect tools like Superhuman to the systems they already run, with privacy and data handling sorted before rollout.