Granola
An AI notepad for meetings that captures audio directly from your computer, with no bot joining the call. You jot rough notes during the meeting and Granola combines them with the transcript to produce a clean summary, then lets you chat across past meetings.
● Use Cases
- →Taking notes in client calls without a visible bot
- →Turning rough jottings into structured meeting summaries
- →Drafting follow-up emails after a meeting
- →Searching and asking questions across past meetings
- →Sharing notes with teammates in shared folders
● Tags
● Listed In
About Granola
What is Granola?
An AI notepad for meetings that captures audio directly from your computer, with no bot joining the call. You jot rough notes during the meeting and Granola combines them with the transcript to produce a clean summary, then lets you chat across past meetings. Granola is a specialised AI tool in the Meetings category that applies machine learning to automate, enhance, or augment tasks in this domain.
Granola's bot-free design means other participants may not realise they are being transcribed, which creates a legal and ethical issue in Australia. State and territory surveillance and listening devices laws differ on whether all parties must consent to recording a private conversation, so tell participants and get their agreement at the start of each meeting. Data is stored in the United States with no regional option, so assess overseas disclosure under APP 8 before using it for client meetings that discuss personal or health information.
How Australian Businesses Use Granola
Australian businesses use Meetings AI tools to reduce manual workload, improve output quality, and operate more efficiently. The specific applications vary by organisation but typically focus on the most time-intensive processes in this category.
Key Features
- ✓Captures meeting audio from the device without adding a bot
- ✓Merges your typed notes with the transcript into one summary
- ✓Templates for sales calls, interviews and one-on-ones
- ✓Chat across past meetings to retrieve decisions and actions
- ✓Shared folders so teams can access each other's notes
Best For
- →Consultants and founders who take many external calls
- →People who prefer to keep their own notes during meetings
- →Small teams wanting a light meeting-notes workflow
Pros & Cons of Granola
✓ Strengths
- +No bot joins the call, so meetings feel normal
- +Your own notes steer what the summary focuses on
- +Audio is deleted after transcription
- +Clean interface with very little setup
- +Chat across meetings to find past decisions
⚠ Limitations
- –Data stored in the United States only
- –Anonymised data used for training by default below Enterprise
- –Participants may not know transcription is happening
- –No recording to replay, only the transcript
Pricing
A free Basic plan covers individual use with limited history, a Business plan adds unlimited meetings and team sharing, and an Enterprise plan adds SSO, admin controls, custom deletion periods and org-wide training opt-out. Billing is in US dollars; see granola.ai for current plans.
Details checked against the vendor's website in October 2026. Pricing changes often, so confirm current plans at granola.ai.
Data Residency & Privacy in Australia
Granola stores data on AWS in the United States, encrypted in transit and at rest, and does not offer regional data residency. Audio is cached only for transcription and then deleted. On Free and Business plans anonymised data may be used to improve models unless each user opts out; Enterprise admins can enforce an org-wide opt-out.
Need AI that keeps client data onshore? See private AI hosted in Australia.
Integrations & Compatibility
Granola integrates with the tools and platforms your team already uses:
Getting Started with Granola in Australia
Granola is available directly at granola.ai. Sign up for a trial or free tier to evaluate the tool for your specific use case. Identify one clear workflow to start with, measure results over 30 days, and expand from there. Reach out to the vendor's support team for onboarding guidance.
Outside help is most useful when the tool has to connect to existing systems, handle personal information, or be rolled out to a whole team. AI Lab Australia works with businesses across Sydney, Melbourne, Brisbane, Perth and Adelaide on that setup.
Alternatives to Granola
If Granola is not the right fit for your workflow, these tools serve a similar purpose and are worth evaluating:
More AI Meeting Notes & Email Tools
See all ai meeting notes & email tools →Frequently Asked Questions About Granola
Is it legal to use Granola in Australian meetings without telling people?
It is risky. Surveillance and listening devices laws vary by state and territory, and some require consent from all parties to record a private conversation. Even where the law is less strict, transcribing people without telling them damages trust. Announce that you use an AI notetaker and offer to switch it off.
Where does Granola store meeting notes?
Granola stores transcripts and notes on AWS servers in the United States and does not currently offer an Australian or other regional hosting option. If you discuss personal information with clients, record this overseas disclosure in your privacy policy and consider whether those meetings should be excluded.
How do I stop Granola using my data for training?
On Free and Business plans, each user can switch off the model improvement setting in their account settings. On Enterprise, training is off by default and admins can enforce the opt-out across the organisation. Granola says its AI providers are contractually barred from training on your data.
Ready to Implement Granola?
AI Lab Australia helps Australian businesses choose, set up and connect tools like Granola to the systems they already run, with privacy and data handling sorted before rollout.