An agentic AI voice receptionist for medical practices that handles inbound calls 24/7. It authenticates existing patients against a database before allowing them to perform actions like creating, rescheduling, or cancelling appointments. It also handles full intake for new patients over the phone.
A patient calls a cardiology practice. The AI receptionist authenticates them using their name and date of birth, then helps them reschedule an appointment by interacting with the clinic's scheduling software. If the call is from a new patient, the AI completes the admission form conversationally and books their first visit.
Conversational AI (Deepgram, Vapi), Patient Management System API, LLMs for logic (GPT-4), Telephony
This solution requires careful evaluation of cost-benefit ratio. Consider implementation only after thorough analysis and risk assessment.
AI Lab Australia provides professional Agentic AI Medical Receptionist implementation services throughout Australia. Our expert team delivers voice assistant solutions tailored for Australian businesses in Healthcare and related industries.
With high implementation complexity and high business impact, this solution typically requires 1-2 months for full deployment.
Our Australian-based team understands local business requirements, compliance standards, and market conditions for successful Agentic AI Medical Receptionist implementation.
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