A sophisticated 24/7 AI voice assistant that handles bookings, customer inquiries, and administrative tasks—powered by Vapi with voice cloning technology and seamless integrations with Fresha and Calendly.
A busy Melbourne beauty salon was losing bookings because of:
The owner wanted a solution that felt personal and professional while reducing costs and improving availability.
Handle calls and bookings round-the-clock
Voice cloned to match salon owner's Australian accent
Direct integration with Fresha and Calendly
Minimize per-minute costs while maintaining quality
A comprehensive AI voice receptionist built on Vapi with advanced features and intelligent integrations.
Custom voice model trained on salon owner's voice with authentic Australian accent. Clients feel like they're speaking with the owner personally.
Integrated with Fresha and Calendly to check real-time availability, book appointments, and handle rescheduling—all through natural conversation.
Sends instant email confirmations, reminders, and directions. Keeps clients informed without manual intervention.
Recognizes complex queries or special requests and seamlessly transfers to human staff with full conversation context.
Answers questions about services, pricing, duration, and provides recommendations based on client needs and preferences.
Custom-built monitoring interface to track all conversations, bookings, and performance metrics in real-time.
Strategic use of lightweight AI models to minimize per-minute costs while maintaining exceptional quality:
Security measures and monitoring built into the system:
Callers get an answer straight away instead of voicemail
Real-time availability checks are designed to prevent double bookings
Team can focus on in-person client experience instead of answering phones
Handles multiple simultaneous calls without adding reception staff
Transform your business with 24/7 AI-powered voice assistance. Perfect for salons, clinics, gyms, and service-based businesses across Australia.